Refund Policy
If you’ve come here seeking a refund, the first thing you should do is contact us, all of your worries will be resolved as soon as we get your message.
30 Day Money Back Guarantee
At BacklinkUpSEO, we want to ensure that you are 100% satisfied with your SEO service purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased does not meet your expectations and you’ve attempted to resolve the issue with our support team, we want to make things right.
While we’d appreciate your feedback on what went wrong or how we can improve, you can follow the steps below to request a full refund within 30 days of your purchase. If more than 30 days have passed and you encounter an issue, you can still reach out to us anytime via our chat support on the website, by submitting a ticket in your account, or by contacting us via email to resolve the problem.
Eligible for Refund:
- Incorrect Service Delivery: If the service provided does not match the description or fails to meet the agreed-upon expectations after efforts to resolve the issue with our support team, a refund will be issued.
- Failure to Deliver: If we fail to deliver the purchased service within the agreed-upon timeframe or the service does not produce the expected results, you are entitled to a refund.
- Service Compatibility Issues: If the service is incompatible with your social media platform or account, resulting in a failure to deliver the promised results, a refund will be provided.
- Service Quality Issues: If the quality of the service does not meet the standards advertised or agreed upon, and the issue cannot be resolved, you are eligible for a refund.
Once you requested a refund you can’t order again to our service at any time in the future.
Requesting a Refund
Follow the steps below to get your refund request sent to us:
- Use the contact form to request a refund from here or contact us via email: [email protected] Use the same email address you use to buy our services.
- Include your order number.